How long does delivery take in the UAE?

We deliver across all 7 emirates within 2–5 business days. Our courier partner will contact you to schedule a convenient time.

Do you offer cash on delivery?

Yes. Pay in cash to our courier when your order arrives. No card is needed.

What is the returns policy?

If anything is not right, contact us on WhatsApp within 7 days of delivery and we'll arrange a replacement or refund.

Shipping & Returns — Cheapium Store

Delivery times • Dubai, Sharjah, Ajman — 1 to 3 business days • Abu Dhabi, Ras Al Khaimah, Umm Al Quwain, Fujairah — 2 to 5 business days Our courier will call or WhatsApp you before arriving to confirm a convenient time. Shipping fees A flat delivery fee is added at checkout based on your emirate. Orders above our free-shipping threshold qualify for complimentary delivery across the UAE. Cash on Delivery (COD) Pay our courier in cash when your order arrives — in AED. No card, no online payment required. Please have the exact amount ready when possible. Packaging Every order ships in protective packaging, sealed and inspected before dispatch. Fragile items receive extra cushioning. Order tracking We confirm every order on WhatsApp and share dispatch updates the same way. You can also message us anytime for a status check using your order number. Returns & exchanges If something is not right, contact us on WhatsApp within 7 days of delivery. We'll arrange a free replacement or full refund for unused items in original packaging. Damaged on arrival If your order arrives damaged, take a photo before opening and message us within 24 hours. We will resolve it immediately — replacement or refund, your choice.